Support of departmental business applications, for example, financial applications and utility billing and collections
Management of City Hall’s voice and data networks, including circuits provided by telecommunication vendors
Support of the City Hall’s desktop environment, including PC’s, printers, scanners and telephones
Management and support of City Hall wireless technology – wireless wide area network, mobile data computing, and Internet connectivity
Management of City Hall IT security systems and procedures, as well as facility alarms, access control systems, and video surveillance
Third party vendor relationship management for suppliers of hardware, software, and other IT services